I abhor caller ID. We had it when we lived in Chicago, but when we moved to the 'burbs we made a conscious decision not to have it. I've noticed a distinct decline in telephone etiquette over the last five or so years, and I'm tempted to blame it on caller ID for several reasons.
First, a good portion of the people who call our home don't identify themselves when we answer the phone (obviously friends and close family don't because we recognize their voices). I think that's because most folks assume that everyone has caller ID and that I know who's calling before I even answer the phone. Callers to our home most often just say "Hi!" and wait for a response of recognition. Most of the time Jay and I just end up saying, "Hi. I assume that this is so-and-so." So far no one has really gotten the hint. My parents taught me that when I call someone I should ask for the person to whom I wish to speak, and when that person comes on the line I should identify myself. Somehow this no longer seems to be protocol.
Second, I'm amazed by the number of people who scroll through the phone numbers from which they have received calls and call those numbers back, whether or not the caller has left a message. When Jay and I returned from conference the other day, there was a message on the answering machine from a woman who wanted information about our church's yard sale this weekend. I called her back this morning and left a message on her cell phone, providing her with the number of the person she needed to call for information. Later in the morning, she called me back, "Hi! This is X. Someone from this number called me today so I was returning the phone call." I confirmed that she had called previously about the yard sale and reminded her that I had already left her a message on her cell phone. "Oh, right," she said. "I just saw a number I didn't recognize and wanted to make sure that I returned the call." This is not the first time this has happened. If I want you to call me back, I'll leave you a message and ask you to call me back! If I don't leave a message, then I don't want you to return my phone call! I don't understand what's so hard about that. Maybe it was a wrong number. Maybe I changed my mind (of course in this case I did leave a message, but that didn't stop her from calling me back). We were in a restaurant a few weeks ago and a woman sitting near us was scrolling through her missed calls and calling each person back: "Hi! This is X. Someone from this number called me."
I don't get it.